Appointment Cancellation Policy
At 24DOC, we understand that circumstances may arise that require you to cancel or reschedule your appointment. To ensure that we can accommodate all our patients efficiently, we have implemented the following cancellation policy:
◦ Cancellation with 24-Hour Notice: If you need to cancel your appointment and provide at least 24 hours' notice, your booking fee will be fully refunded to you.
◦ Late Cancellation or No-Show: Failure to cancel your appointment with at least 24 hours' notice or not showing up for your scheduled appointment will result in the forfeiture of your booking fee.